Creating Customer Experiences that Endure
MUCH ATTENTION has focused on the superficial areas of customer experience […]
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How to decide if you should get a marketing performance management platform
Implementing an MPM platform has implications for every aspect of […]
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Why clean data is key to organizational success
Without clean, actionable data, brands will have a difficult time […]
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Social media as a service differentiator: How to win
With customers increasingly moving their service interactions onto social media, […]
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4 Ways to Improve Communication With Your Customers
With trust in business on the decline, strengthening customer communication […]
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Optimizing CRM Will Increase Revenue Velocity
THE nuances between different types of software platforms are extensive, and one […]
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What do SEO platforms do and how do they help marketers get found on search engines?
Using an SEO platform can increase efficiency and productivity while […]
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Don’t Let A Misguided AI Strategy Sabotage Your Brand Experience
One of the most valuable assets your business has is […]
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Swaying media audiences with hyper-personalized triggers
Remember when hyper-personalization was a nice-to-have rarity? We don’t live […]
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What is sales enablement and how do these platforms help bridge the marketing-sales divide?
These tools help marketers provide sellers with the content resources […]
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SMS Marketing Best Practices: Text Message Marketing Do’s and Don’ts
Boost your marketing ROI and avoid getting blocked by following […]
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A NORA, SAS and Digital Alchemy Webinar
Unlocking 360- degree visibility: a breakthrough is customer data and […]
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4 Ways That AI Is Improving the Customer Experience
As one of the leading trends in technology, Artificial Intelligence (AI) continues to gain in popularity for marketers and sales professionals, and has grown to be an essential tool for brands that wish to provide a hyper-personalized, exceptional customer experience
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How your Email Language is Changing…
Have we noticed how busy our inboxes and socials have […]
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Understanding Conversion Motivation
What tips stock markets into freefall isn’t economic data, its […]
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Relationships will mean more, and a flight to quality
In the pre-confinement world, consumers became very transactional; chasing deals […]
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Consumers will live more simple lives
I believe that containment will have a lasting impact on […]
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How COVID-19 has affected Consumer Habits
With the ongoing COVID-19 crisis peaking around the world, we […]
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